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2nd quarter newsletter

What does our world look like now?

It is incredible just how much can change in three months, and this has been a time of many uncertainties with Covid-19 changing how we interact in our work and home environments. However, it has brought attention to the importance and relevance of having online education tools and we are fortunate enough to see demand for our services increase, especially in schools where e-ako mathematics was a featured resource. 


The Tarn Group has transitioned into the current environment with the reinforced focus on supporting the digital transformation of education and increasing the available online resources for our customers, to help navigate the new digital climate. To acclimatize to the post Covid-19 normal, Joe has returned as the acting CEO to drive the development of Bracken and James is now the Business Development Manager, focusing on ensuring our customers are supported and successful in increasing their online education presence. 


We are making steady progress in the re-development of Bracken with a range of functionality now in review and being tested. Furthermore, with our recent move to AZURE we are able to seamlessly scale up our servers to match the demand and increase the speed of our service. 

 

Sadly, we had to say goodbye to our wonderful Software Developer Woody (Andrew Wood) who has moved onto a new position at NV Interactive after 14 years with The Tarn Group. However, before he left, he finished the re-development of our video uploaders and these are in the process of being deployed as a brand-new collection of uploaders that are easier to use, faster and more secure for your convenience. 



Thank you for your continued use of our service, 



We value your feedback and are excited about how The Tarn Group can support you in the future, 

COVID- 19

By Dan Thomas • 11 Aug, 2020
UPDATE - 22/7/2020   The Tarn Group will continue to operate normally and the team is here to support you through this time. If you have urgent work we've got staff available to can help you get it online quickly. .   ----- UPDATE - 22/7/2020  While Covid-19 has turned the world upside down, we have been fortunate enough to see demand for our services increase especially in schools where e-ako maths was a featured resource for schools.  Our support team has also been optimised to help customers generate new and engaging content. .    -----   UPDATE - 11/5/2020 \  Now New Zealand is at alert level 2, we have returned to our office. Visitors please sign our Covid-19 tracer registry and follow safe hygiene practices when in our office. We are still more than happy to continue working with you online. If there is anything we can do to help, please contact one of our team.   -----    UPDATE - 30/4/2020   With New Zealand moving in to alert level 3, we have reviewed our situation and will continue operating remotely. If you require our services, please don't hesitate to contact our team.  -----   With COVID-19 spreading throughout the world and likely to continue affecting us here in New Zealand, we would like to keep you up to date with The Tarn Group's plans to manage the situation.  Nobody knows what the future will bring but we will continue to provide our clients with ongoing support and wish you and your family the best throughout this difficult time. While we are a small team, we still have processes in place to support our staff and clients during this situation.  The nature of our business allows our customers to continue working with us remotely, as our work is mainly conducted online. Your need for swift online content may increase over this time and we are here to support that. Get in touch with your account manager and we will help get you through any challenges you may encounter.

Bracken Update

By Dan Thomas • 03 Aug, 2020
New developments  
Joe - Returning CEO

Business Update

By TTG Design • 27 Jul, 2020
The Tarn Group business update. Here is a summary from Joe about what has been happening at The Tarn Group from a business perspective.

Video uploader update

By TTG Design • 23 Jun, 2020
While we continue to roll out improvements to Bracken with our Bracken 2.0 road map, it's now our video uploaders' turn for an upgrade. Our first step has been to update our desktop uploader to support larger files and improve the video uploading process for our users in general.  We also have brand new iOS and Android apps, which can be used to upload videos directly from your mobile or tablet device to Bracken faster and more secure than ever.
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